Terms of Use

1. Introduction

Welcome to aurevionessella.com (the "Website"), operated by , a company registered in England and Wales under Company No. 15847263, with its registered office at 18 Parliament Street, Harrogate HG1 2RN, United Kingdom. Our VAT registration number is GB 842 7163 95.

These Terms of Use govern your access to and use of the Website. By visiting, browsing or otherwise using the Website, you confirm that you have read, understood and agreed to be bound by these Terms of Use in full. If you do not agree with any part of these terms, please leave the Website immediately and do not continue to use it.

We may update these Terms of Use from time to time. The date shown above indicates when the current version was last revised. Continued use of the Website after any changes have been published constitutes your acceptance of the revised terms.

2. Purpose of the Website

The Website has been created to provide visitors with information about , the services we offer from our premises in Harrogate, and the ways in which you can contact or engage with us. It is intended for general informational purposes and to facilitate enquiries from members of the public and prospective clients.

All content published on the Website, including descriptions of our services, images, text and any other materials, is provided in good faith and is kept as accurate and up to date as reasonably practicable. However, we make no warranty that the information on the Website is complete, accurate or current at all times, and you should contact us directly to confirm any details before relying on them.

3. Acceptance of Terms

Your use of the Website constitutes a legally binding agreement between you and . This agreement takes effect from the moment you first access the Website and continues for as long as you use it.

These Terms of Use apply to all visitors, including those who merely browse the Website and those who submit an enquiry, make a booking request or otherwise interact with any feature or function made available on the Website.

If you are accessing the Website on behalf of an organisation or another person, you represent that you have authority to bind that organisation or person to these Terms of Use.

4. Permitted Use

You may use the Website for lawful purposes only and in a manner that does not infringe the rights of others. The following rules apply to your use of the Website at all times.

4.1 Acceptable Conduct

• You may browse, read and print content from the Website for your own personal, non-commercial reference.
• You may submit enquiries and booking requests using any forms or contact mechanisms provided, provided that the information you supply is truthful and accurate.
• You may share links to publicly accessible pages of the Website, provided that doing so is not misleading or damaging to .

4.2 Prohibited Conduct

You must not:

• use the Website for any unlawful, fraudulent or harmful purpose;
• reproduce, copy, republish, upload, post, transmit or distribute any content from the Website for commercial purposes without our prior written consent;
• attempt to gain unauthorised access to any part of the Website, its servers or any systems connected to it;
• introduce viruses, malware, spyware or any other harmful or disruptive code;
• use automated tools such as bots, scrapers or crawlers to extract data from the Website without our written permission;
• engage in any conduct that could impair the performance or availability of the Website for other users;
• submit false, misleading or defamatory content through any form or communication channel on the Website;
• use the Website to send unsolicited commercial communications of any kind;
• attempt to reverse-engineer, decompile or disassemble any software or technology that powers the Website.

We reserve the right to restrict or terminate your access to the Website at any time, without notice, if we reasonably believe that you have breached any of these terms.

5. Intellectual Property

All content on the Website, including but not limited to text, graphics, logos, photographs, illustrations, audio and video clips, page layouts and software, is the property of or its licensors and is protected by copyright, trade mark and other intellectual property laws applicable in the United Kingdom and internationally.

The trade marks, trading names and logos displayed on the Website belong to unless otherwise stated. Nothing on the Website should be construed as granting any licence or right to use any trade mark or logo without our prior written permission.

You are granted a limited, non-exclusive, non-transferable licence to access and view the content of the Website for your own personal, non-commercial use. This licence does not permit you to:

• modify or create derivative works based on Website content;
• use content for any commercial purpose or for public display;
• remove any copyright, trade mark or other proprietary notices from any content;
• transfer the content to any other person or "mirror" any content on any other server or website.

Any unauthorised use of the content on the Website may give rise to a claim for damages and may constitute a criminal offence under applicable law.

6. Enquiries and Bookings

6.1 Submitting an Enquiry

The Website may provide forms or contact details through which you can submit an enquiry about our services. When you submit an enquiry, you agree to provide accurate and complete information. We will endeavour to respond to all enquiries within a reasonable time, but we do not guarantee a response within any specific period.

Submitting an enquiry does not create a contract between you and . A contract will only come into existence if and when we have confirmed an arrangement with you in writing, on terms agreed between the parties.

6.2 Booking Requests

Where the Website provides a facility to submit a booking request, such a request represents an expression of interest only and does not constitute a confirmed booking until we have acknowledged and confirmed it in writing. We reserve the right to decline any booking request at our sole discretion.

Once a booking is confirmed, it will be subject to any additional terms and conditions we communicate to you at that time, which shall take precedence over these Terms of Use to the extent of any conflict relating specifically to that booking.

6.3 Accuracy of Information You Provide

You are responsible for ensuring that all information you provide when making an enquiry or booking request is accurate, current and complete. accepts no liability for any loss or inconvenience arising from inaccurate or incomplete information supplied by you.

6.4 Pricing and Availability

Any prices, availability information or service descriptions displayed on the Website are indicative only and are subject to change. Confirmed pricing and availability will be communicated to you as part of the booking confirmation process.

7. Third-Party Websites and Links

The Website may contain links to external websites operated by third parties. These links are provided for your convenience only. We have no control over the content of those websites and accept no responsibility for them or for any loss or damage that may arise from your use of them. The inclusion of a link does not imply any endorsement by of the linked website or its operator.

When you follow a link to another website, that website's own terms of use and privacy policy will apply. We encourage you to review those documents before providing any personal information or making any purchase.

8. Limitation of Liability

8.1 General Disclaimer

The Website and its content are provided on an "as is" and "as available" basis without any representation or warranty, express or implied. To the fullest extent permitted by law, disclaims all warranties, including without limitation implied warranties of merchantability, fitness for a particular purpose and non-infringement.

8.2 Availability

We do not warrant that the Website will be uninterrupted, error-free or free from viruses or other harmful components. We reserve the right to suspend, withdraw or restrict access to the Website at any time, including for maintenance, without notice.

8.3 Exclusion of Liability

To the fullest extent permitted by applicable law, shall not be liable to you for any of the following, whether arising in contract, tort (including negligence), breach of statutory duty or otherwise:

• loss of income or revenue;
• loss of business or contracts;
• loss of profits or anticipated savings;
• loss of data;
• loss of goodwill;
• indirect, consequential or special loss of any kind;
• any loss arising from your reliance on content published on the Website.

8.4 Cap on Liability

Where liability cannot be excluded entirely by law, our total aggregate liability to you in respect of any single cause of action arising from or related to your use of the Website shall not exceed one hundred pounds sterling (GBP 100).

8.5 Statutory Rights

Nothing in these Terms of Use excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other matter that cannot be excluded or limited under applicable law. If you are a consumer, your statutory rights under the Consumer Rights Act 2015 and other applicable legislation are not affected by these Terms of Use.

9. Privacy and Data Protection

Any personal information you provide to us through the Website is collected and processed in accordance with our Privacy Policy, which is available on the Website. By using the Website and submitting any personal information, you consent to such processing and you warrant that all information you have provided is accurate.

If you have any questions or concerns regarding how your personal data is used, please contact us at: privacy@aurevionessella.com.

10. Governing Law

These Terms of Use and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales.

The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms of Use or their subject matter or formation, subject to the provisions set out in the Disputes section below.

If you are a consumer resident in Scotland or Northern Ireland, you may also have the right to bring proceedings in the courts of your country of residence under applicable consumer protection legislation.

11. Disputes

11.1 Informal Resolution

If you have a complaint or dispute arising from your use of the Website or from any service provided by , we encourage you to contact us in the first instance so that we can attempt to resolve the matter informally. Most concerns can be resolved quickly and amicably by direct communication.

11.2 Formal Process

If informal resolution is not possible, either party may pursue the dispute through the courts of England and Wales in accordance with the governing law provisions above. Where you are a consumer, you may also be entitled to use an Alternative Dispute Resolution (ADR) scheme. We will provide relevant details of any applicable ADR scheme on request.

11.3 Online Dispute Resolution

If you are a consumer based in the United Kingdom or the European Union, you may also have access to the Online Dispute Resolution (ODR) platform administered by the relevant authorities. We are happy to provide further information on this process upon request.

12. Contact Details

If you have any questions about these Terms of Use, or if you wish to contact us for any other reason, please use the following details:

We aim to acknowledge all written communications within five working days of receipt.

13. General Provisions

13.1 Entire Agreement

These Terms of Use, together with our Privacy Policy and any additional terms communicated to you in connection with a specific service or booking, constitute the entire agreement between you and in relation to your use of the Website and supersede all prior agreements, representations and understandings.

13.2 Severability

If any provision of these Terms of Use is found by a court or other competent authority to be unlawful, void or unenforceable, that provision shall be deemed severable from the remaining provisions, which shall continue in full force and effect.

13.3 Waiver

Our failure to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of that right or provision. Any waiver must be made in writing and signed by an authorised representative of .

13.4 Assignment

You may not assign or transfer any of your rights or obligations under these Terms of Use without our prior written consent. may assign or transfer its rights and obligations at any time, including in connection with a sale or restructuring of the business, provided that your rights as a consumer are not materially diminished as a result.

13.5 No Partnership or Agency

Nothing in these Terms of Use creates or implies any partnership, joint venture, agency or employment relationship between you and . Neither party has authority to bind the other in any way.

13.6 Language

These Terms of Use are written in English. In the event of any conflict between an English version and any translated version, the English version shall prevail.